Privacy Policy

Effective date: October 30, 2025

Reneryo ("we", "our", or "us") provides an early access energy monitoring service and website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us via the website contact form. This policy is intentionally concise and flexible to reflect our early access stage.

Information we collect

We only collect the information you voluntarily submit through our website contact form: 

- Full Name
- Email Address
- Subject / Request Type
- Your Message

How we use your information

  • Respond to requests: We use your contact details and message to respond to your inquiry and provide support or follow-up information.
  • Service improvements: We may use anonymized content from messages to improve the Service and prioritize feature development.
  • Legal and safety: To comply with legal obligations or protect our rights if necessary.

Retention

By default we retain contact form submissions for up to 24 months from the date of submission to support follow-up and analytics. If you would like your data removed sooner, see the "Your rights" section below.

Sharing and third parties

We do not sell personal data. We may share data with third-party service providers who help us operate the Service (for example, email delivery or customer support providers). These providers process data on our behalf and are contractually required to protect your information.

Cookies and tracking

Our website uses minimal or no tracking for the contact form itself. If we add analytics or other tracking tools in the future, we will update this policy and, where required, obtain consent.

Security

We use commercially reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure — if you have concerns about sending sensitive data, please contact us before submitting.

Your rights

  • Access & correction: You may request access to or correction of your personal data.
  • Deletion: You may request deletion of your contact data (subject to retention for legal or legitimate business reasons).
  • Objections: You may object to certain uses of your data where applicable.

To exercise any right, please contact us using the details below. We will respond within a reasonable timeframe.

International transfers

If we transfer your data to countries outside your jurisdiction (for example to third-party providers), we will take steps to ensure appropriate protections are in place.

Children

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy as our Service evolves. When we make material changes, we will post the updated policy and update the effective date.

Contact

If you have questions, requests, or concerns about privacy, please contact:

Email: [email protected]
Company: Artı Group (ArtıBilim, A Artı Mühendislik, Artı Sanat, Artı 5)
Address: Mersin Universitesi Ciftlikkoy Kampusu Teknopark 35/A 412, 35/C Z03 - Z05